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THE HEART OF TECH

We are dedicated to helping technology companies navigate the complex world of Environmental, Social, and Governance (ESG). As a born and bred Silicon Valley company, we understand the unique challenges that tech firms face when it comes to ESG and are here to provide expert guidance and support.

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Founded By Industry Veteran

CAROLINA
MILANESI

The Heart of Tech is a one-stop shop for all things ESG in the tech world. From developing and implementing a comprehensive strategy to measuring and reporting on your progress, we have the tools and expertise to help you succeed.We know that ESG goes beyond just doing the right thing - it's also good for business.

By prioritizing social accountability, you'll not only make a positive impact on the world but also improve your sales and attract and retain top talent.So don't let ESG be an afterthought - give it the attention it deserves with The Heart of Tech.

Meet Carolina

LATEST BLOG POSTS

Inclusive by Design: Apple’s 2025 Accessibility Innovations and Their Impact

Snapdragon, Manchester United, and (RED): A Powerful Partnership for Global Health

HP and Mission 44 Join Forces: A New Chapter in Lewis Hamilton's STEM Initiative

Apple Achieves 60% Emissions Reduction Milestone in Latest Environmental Progress Report

Cisco's 2024 Purpose Report: Four Decades of Transformative Impact and Vision for the Future

Microsoft's Commitment to a Diverse and Inclusive Workplace: A Look into the 2024 Global Diversity & Inclusion Report

SOCIAL MEDIA

Welcome: Welcome

Just got a first look at @airbnb ‘s bold new direction at their 2025 Summer Launch in LA. The company isn’t just about booking homes anymore-Airbnb unveiled Airbnb Services, a reimagined Experiences platform, and a completely rebuilt app designed to make travel (and even daily life) more immersive and connected than ever. Now you can book everything from private chefs and spa treatments to curated local adventures, all in one place. After the announcement, I dove into the new era myself with a hands-on cooking experience in LA-proof that Airbnb is redefining what it means to feel at home, wherever you are

When tech, advocacy, and fandom align, real impact is possible.

In this TEQ short, @qualcomm CMO Don McGuire (@donnymac619) shares why partnering with (RED) and Manchester United is about more than visibility—it’s about values. From equal access to medicine to the power of global sport, this partnership is creating a moment designed to spark a movement.

#TEQ #Snapdragon #RED #ManchesterUnited #GlobalHealth

Before cheering on Manchester United Women’s team against Arsenal, I caught up with Jennifer Lotito, President & CEO of (RED), to talk about the urgent need to keep the pressure on in the global fight against AIDS.

Together with Snapdragon and Manchester United, (RED) is turning passion into action—raising awareness and funds to tackle health injustice worldwide.

#TEQ #AIDSawareness #HealthEquity #RED #ManchesterUnited #Snapdragon #GlobalHealth

Keeping it real about motherhood: tough as hell, worth every minute. The greatest gift is watching them grow (even when they roll their eyes). Happy Mother’s Day! 💐

Great connecting with @edludlowtv and @carohydetv ahead of Apple’s earnings! Key takeaways on tariffs: Apple transparent about ~$900M Q3 impact but actively reshaping supply chain. Over 50% of US iPhones already made in India (soon to be majority source), while Vietnam becoming production hub for US-bound iPads, Macs, Watches and AirPods. Their unusual openness seems strategic to prevent market panic. Interesting note: Channel inventory stayed flat QoQ despite advance inventory building (visible in purchase obligations) with no unusual March sell-through patterns. #Apple #SupplyChain #GlobalTrade Full analysis in my bio

The AI Starter Kit took over my social media-everyone’s just sharing the cute final results.

But wow, the process with ChatGPT was frustrating!

Trying to get it to follow simple directions was a challenge. For example, a straightforward request like “Please leave everything the same except move the butterfly tattoo from the right hand to the left” ended up creating an entirely different kit. I went through 33 iterations before getting it right!

No human designer would ever do that-and definitely not without some serious side-eye. 😅

Being an “Agent Boss” might sound like something out of a spy movie, but in the future of integrated AI workflow.

Find out how to manage AI agents like a pro, and why this new role could be your secret weapon for success in my most recent episode of TEQ with @microsoft ‘s Alexia Cambon.

Watch the full episode at the link in my bio!

#TEQ #FutureOfWork #AI #WorkplaceInnovation #AgentBoss #Microsoft

AI unlocks a world of possibilities across industries, yet image generation stands out as one of its most controversial applications. While it showcases incredible creativity and innovation, it also raises concerns around authenticity, ownership, and ethics — making it one of the least embraced capabilities by Gen Z, who are particularly sensitive to issues of originality and digital integrity

AI lets you scale expertise in hours—not years.

By adding digital expertise alongside human specialists, companies can move from siloed org charts to job-focused teams that get work done faster. Learn how Microsoft’s research is redefining team structure for the AI era.

Watch the full episode at the link in my bio!

#TEQ #FutureOfWork #AI #WorkplaceInnovation #AIScaling

In honor of the 10th anniversary of the Apple Watch.... I have a confession.

Anyways, if you see me wildly waving my hands around in public, at least now you know why.

Read my article at the link in my bio!

#AppleWatch #Confession #StandRing

Happy Earth Day 🌍 Today’s a reminder that sustainability isn’t just the right thing to do—it’s smart business. Eco-conscious choices drive long-term savings and stronger companies, so it’s time to “go green”—for the planet and your accountant.
#EarthDay #SustainableBusiness #SmartGrowth

For #NationalPetDay, here’s our ragtag band and their ✨problems✨. We love them despite their flaws ❤�️.

#PetsandtheirProblems #CatLady #DogMom

Will tariffs on China bring iphone production to the US?

I joined Caroline Hyde and Ed Ludlow on Bloomberg Technology to discuss my answer and whether consumers can expect the forecasted price increase on Apple products.

Watch the full clip at the link in my bio for more.

#USTariffs #BloombergTechnology #IphonePrices #TradeWar

This week I had the opportunity to take part in @microsoft ‘s 50th anniversary celebration. The event had @satyanadella , former CEOs Steve Ballmer and @thisisbillgates Gates discussing the company’s history and its future. @mustafasuleymanai , Microsoft AI CEO, introduced new @microsoftcopilot features and outlined the company’s vision acround AI companions. Head to the link in my bio to read my article

As International Women’s Month comes to a close, I’m excited to share invaluable wisdom from my recent TEQ conversation with Arm CMO Ami Badani. She offered powerful advice for women entering the semiconductor industry that’s too good not to share!

#WomenInTech #SemiconductorIndustry #CareerAdvice

In a world where hate can feel overwhelming, remember that for every politician targeting trans rights and every neighbor spreading misinformation, there are countless allies standing firm in solidarity.

Your existence isn’t political—it’s beautifully human. And while those in power may try to erase that truth, they can never erase the bonds formed between people who recognize each other’s humanity.

We’re still here. Still fighting. Still loving. And we’re not going anywhere. 💜

#transdayofvisibility

It’s almost impossible to interact with AI without touching Arm’s technology. From data centers to wearables, the future of AI runs on Arm’s platform.

For more on our discussion of AI’s rapid expansion and what’s shaping its next evolution, catch the full episode of TEQ with Ami Badani, CMO of Arm at the link in my bio!

#TEQ #AI #FutureofTech

Arm isn’t just an IP company—it’s a platform company.

In this clip from TEQ, Ami Badani, CMO of Arm, breaks down one of the biggest misconceptions about the company and how its Compute Subsystem is accelerating time-to-market for Arm-based chips in a power-constrained, AI-driven world.

Watch the full video at the link in my bio!

#TEQ #AI #TechInnovation #ArmTech #Semiconductors

After seeing HP’s comprehensive approach at Amplify 2025, it’s clear the company understands that AI is a means to an end, not the end itself. By focusing on making knowledge workers more productive, creating seamless technology experiences, and taking a pragmatic, long-term approach to AI implementation, HP is positioning itself for sustained relevance in an increasingly AI-driven world. #AI #futureofwork

This Natural History Museum and AWS partnership shows how digitizing scientific collections creates valuable opportunities for research. By transforming specimens and environmental data into digital resources, they’re enabling new insights for biodiversity conservation. This collaboration highlights how digital information can support scientific discovery and environmental protection through thoughtful application of technology. #AI #cloudcomputing

On-device AI isn’t just faster—it’s smarter. By processing real-time data from your surroundings, it enables a truly personalized experience, from understanding your environment to tailoring interactions. Qualcomm’s Ziad Asghar breaks down why this is the future of generative AI.

Watch the full Bit by Bit: Leadership Conversations episode at the link in my bio!

#AI #OnDeviceAI #Qualcomm #BitByBit

I’ve been testing the new 15” M4 MacBook Air since Friday, and I’m impressed! 🤯💻✨

here are my 3 TechAWAYS:

1️⃣ The battery life is INSANE - I’ve gone three days without charging! Coffee shop warriors, this is YOUR laptop.

2️⃣ That M4 chip isn’t just marketing hype - my video exports are happening so fast I barely have time for my coffee breaks anymore! 👀

3️⃣ Coming from the 16” MacBook Pro, I’m delighted I don’t feel like I’m compromising on display real estate, and gaining SO MUCH on mobility with this significantly lighter design! My shoulder thanks you, Apple! 🙌

Selfishly, I really would have liked Apple to add their new modem to it for always-connected capability, but I get that the new C1 will probably end up in a MacBook Pro first. Future upgrade perhaps? 📶

At $899 for education, this makes for the perfect Mac for higher ed students being able to cope with course work, AI workflows, AND that creator side hustle! Budget-friendly power that doesn’t compromise. 💯

Who else is eyeing this beauty? Drop your questions below! ⬇️

#M4MacBook #AppleReview #TechTok #CreatorTools

Ray-Ban Meta glasses are unlocking new possibilities for accessibility. From real-time object identification to on-display captions, Qualcomm’s Ziad Asghar highlights how on-device AI can empower those who are visually or hearing impaired.

Watch the full episode at the link in my bio!

#RayBanMeta #XR #Accessibility #AI

#internationalwomensday Day

These times call for more resilience and strength—but we’ve never been strangers to either. As we continue to reclaim our rights and our rightful place, remember this: you are seen, you are loved, and your power matters.

To every woman walking her path with determination: we rise together.

#IWD2025 #WomenEmpowerment

“You have to be a little humble sometimes.” @intel’s interim co-CEO, Michelle Johnston Holthaus, emphasizes the importance of listening to tough feedback to deliver world-class products.

Learn how they’re staying competitive in the ever-evolving tech landscape by watching the full interview at the link in my bio.

#Intel #CustomerFocus #TechLeadership

LOTS of AI buzz (but little bite), Chinese smartphone brands stealing the show, and a long-overdue reality check on connectivity.
This year’s MWC had some optimism with eyes focused on the current political and economic environment.

Now if anyone needs an extra branded power bank... I have enough to power a small city.

#MWC #TopTakeaways #NextInTech

Products are now front and center for Intel Foundry. Hear why highlighting the importance of “customer zero” is crucial in their short and long term business strategy.

For more on silicon diversity, the competitive landscape and powering end to end AI at Intel, watch the entire interview with Intel’s interim co-CEO Michelle Johnston Holthaus at the link in my bio.

#IntelFoundry #TechStrategy #ChipInnovation

Are robots our future? Or just plain creepy?

At Mobile World Congress, I chatted with Amira, the new robot developed by SK Telecom. Amira is equipped with AI and features language capabilities comparable to a high-performance chatbot.

So what do you think? Are we heading into a sparkly world like The Jetsons, or is Amira giving more Terminator than Rosey?

#MWC2025 #AmiraTheRobot #Robots

Nadim Fresko unpacks the newest era of AI-driven @amazonalexa.

Coined “the worlds best personal assistant” by @amazon, this upgrade comes with vastly improved natural speech capabilities, complex orchestration, and comprehensive accessibility for all Prime members.

Check out this full episode of Bit by Bit: Leadership Conversations at the link in my bio to learn more about Amazon’s newest innovation and how users can unlock its full potential.

#BitByBit #AI #AmazonAlexa #Leadership #TechInnovation”

Alexa+ is here!

I joined the team at Amazon live in NYC to learn more about how agentic AI is making Alexa more natural, more accessible, and free for Prime members.

#AlexaPlus #Amazon #AI #Agentic AI

Access, exposure, and digital literacy—without all three, equity in tech remains out of reach.

@darrellbooker breaks down the biggest challenges Black communities face in the digital space and what needs to change. Watch the full conversation at the link in my bio.

#DigitalEquity #TechForAll #InclusionMatters

Does Black History Month matter?

@darrellbooker shares his unfiltered thoughts on the performative nature of these ‘designated months’ and why real change requires year-round commitment.

Watch the full conversation at the link in my bio for more on digital equity and creating real, lasting change.

#BlackHistoryMonth #TechEquity #BeyondTheMoment

Navigating the next four years is not going to be easy. It will require an immense amount of patience and smarts, but silence is not an option.

I’m excited to share that I recently presented at the Sharp Spatial Computing Health Care Summit in San Diego (Jan 30-31, 2025), where I discussed “Dimensions of Delight: How Spatial Computing is Reshaping the Consumer Experience.”

The most inspiring part? Hearing directly from healthcare professionals about real-world impacts: • Surgeons describing increased confidence and capability in the OR, while also becoming better teachers through spatial computing’s ability to share their exact perspective • Heart-warming stories from oncologists about how virtual visits are transforming the experience for pediatric radiation patients in isolation, keeping them connected with loved ones during challenging times • Virtual care clinicians demonstrating how they’re managing complex patient information more intuitively and effectively in 3D space • Family medicine physicians sharing their workflow breakthroughs - from running Epic Hyperspace on macOS to utilizing ultra-widescreen displays in visionOS for more efficient and comfortable charting

In my talk, I explored how spatial computing is evolving beyond entertainment, with a particular focus on its transformative potential in healthcare.

A huge thank you to Sharp and Dr. Tommy Korn in particular for hosting this important conversation about the future of healthcare technology. The intersection of spatial computing and healthcare isn’t just about technology – it’s about improving lives, enhancing care, and empowering healthcare professionals to do their best work.

#SharpSpatial #SpatialComputing #HealthcareTech #Innovation #FutureOfHealthcare #DigitalHealth #PatientCare

Generative AI is already shaping the way we experience cameras, translation tools, and more—right on your device. Listen to my recent conversation with Chris Patrick, SVP and GM Mobile Handsets and Wearables at Qualcomm, as we explore how this innovation is being driven forward. Click the link in my bio to view the full episode!

#AI #MobileTech

What’s the next big leap for AI and connected devices?

Carolina Milanesi took a moment at this year’s @samsung Samsung Unpacked to chat with Tobin Richardson, CEO of the Connectivity Standards Alliance, to explore how open standards like Matter are paving the way for smarter, seamless experiences.

#SamsungUnpacked #AI #Connectivity #Matter #CreativeStrategies

My intern @fir3fly_tv took same great shots at the @sdzsafaripark with the #galaxys25ultra

#shotongalaxys25ultra #gorilla #giraffe

AI is reshaping our homes, making them more intuitive, connected, and personal. Patrick Chomet breaks down the three pillars of this transformation at @samsung Unpacked 2025:

1️⃣ Multimodal AI for seamless interaction
2️⃣ Scalable platforms for cross-device and cross-service integration
3️⃣ Tailored experiences with privacy at the core

We discussed how platforms like SmartThings and standards like Matter are driving a more caring, connected home.

#AI #SmartHome #SamsungUnpacked #CreativeStrategies

🌟 Here are my top 3 takeaways from Samsung Unpacked!

1️⃣ A personal AI powered by a personal data engine and graph bringing a new UX to life
2️⃣ The partnership between Samsung and Google is not just a win for the companies, but for consumers too—aiming to democratize AI with Qualcomm silicon for a seamless experience.
3️⃣ While AI is thrilling, the excitement remains around hardware. The preview of the Galaxy S25 Edge had everyone buzzing!

What are you most excited about? #SamsungUnpacked #AI #GalaxyS25

Preparing students for the next wave of innovation means tackling challenges in manufacturing and energy consumption. As AI is set to impact all aspects of our life, we must rethink how datacenters are built to maximize power and minimize environmental impact. There’s no shortage of exciting problems for the next generation of hardware engineers to solve. 🌱💻

Catch the full conversation at the link in my bio!

#Semiconductors #TechInnovation #FutureTech

“Dr. Martin Luther King’s powerful question from 1967, ‘Where do we go from here?’, resonates just as deeply today. In these challenging times, choosing community over chaos might seem daunting, yet it’s a choice we must make. I believe in the transformative power of community. By recognizing each other’s struggles and committing to dismantle systemic racism and address the deep-seated economic injustices in America, we can forge a future grounded in unity and equity. Let’s choose community and work together for real change. #MLKDay

Engineering with empathy.
In this clip from my latest TEQ, Arijit Raychowdhury and Visvesh Sathe share how @georgiatech ’s new AI minor prioritizes societal impact alongside technical skills. From ethics to sustainability, students learn that great engineering isn’t just about numbers—it’s about people.

Watch the full episode to see how emotional intelligence is shaping the future of tech.

#TEQPodcast #AIandSociety #EmotionalIntelligence #FutureOfEngineering

Simplicity builds trust—and trust drives innovation.

In this clip from Bit By Bit: Leadership Series, Kevin Terwilliger, VP and GM of Commercial, Consumer and Gaming PCs at @delltech, shares how Dell tackled the challenge of simplifying its portfolio and refining its branding strategy. By cutting through confusion and focusing on what matters most to customers, Dell is redefining how technology is marketed and understood—backed by insights from over 14,000 customers.

Want more on AI PCs, branding, and the future of computing? Catch the full conversation with Carolina Milanesi at the link in my bio!

#BitByBit #LeadershipConversations #Dell #AIPCs

as 2025 shapes up to possibly be even tougher, quitting isn’t on the table.

Even if I don’t change the world, I hope by next year you can see: “Nevertheless, she persisted.”

Here’s to keeping strong in 2025! #happynewyear #noquitting #newyearsresolution

Happy 17th Birthday to my smart, sassy, kind, beautiful kid. Like I tell you every time you ask me if I love you: I might not always like you , but I love you with every fiber of me. ❤️❤️❤️

The holiday season is not always filled with cheer. If you are struggling to put on a happy face, please know that it is ok not to be ok. #merrychristmas #happyholidays

Homelessness doesn’t always look the way society expects. Many youth facing homelessness are doing everything they can to survive, fit in, and just be kids—while carrying unimaginable emotional and mental burdens.

In my latest TEQ, Monica Naim, Cisco Collaboration Leader and Covenant House PA Board Member, shares her perspective on the hidden struggles of unhoused youth.

This is just a glimpse of our full conversation. Watch the full episode at the link in my bio!

#TEQ #CovenantHouse #CiscoCollaboration #YouthHomelessness

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Phone

+1 (408) 203-0137

Email

Carolina@theheartoftech.com